DELIVERY

Free Standard Delivery on Orders Over EUR 50:
We are pleased to offer free standard delivery for orders totaling EUR 50 or more within our designated delivery areas.

Delivery Timeframes:

• Standard Delivery: Our standard delivery service typically takes between 1 to 6 BUSINESS days to reach you.
  Orders are processed promptly within 3 working days from the date of order placement.

TAXES AND DUTIES

No Import Costs Within the EU:
For deliveries within the European Union, customers can enjoy hassle-free shipping with no additional import costs or duties.

RETURNS

At ZULA, we strive for your complete satisfaction with every purchase. While we hope you love everything you order from us, we understand that occasionally an item may not meet your expectations. Therefore, we offer a straightforward 14-day return policy from the date of item delivery. If you wish to return an item, please contact our customer service team at INFO@ZULAFASHION.COM to initiate the return process.

Legal Disclaimer:
ZULA reserves the right to modify, alter, or update this delivery policy without prior notice. All deliveries are subject to availability and acceptance of your order. We aim to provide accurate delivery estimates; however, unforeseen circumstances beyond our control may occasionally result in delays. ZULA shall not be held liable for any consequential losses or damages arising from delayed deliveries or unforeseen import duties outside the EU. Our commitment is to provide reliable and efficient delivery services while ensuring transparency and compliance with applicable laws and regulations.

Should you have any questions or require further clarification regarding our delivery policy, please do not hesitate to reach out to us at INFO@ZULAFASHION.COM. We value your feedback and aim to provide exceptional service with every Zafira order.

ZULA TEAM